The restaurant manager is responsible for the smooth running of the shift. You will work varied shifts including opens and closes. Often you will be the only manager on shift and therefore are responsible for the running of the day. No two days are the same in this role. Your roles and responsibilities include managing a team of bartenders, hosts and servers. Communicating, pre-shifting and adhering to company standards, leading by example.
Front of House
Line Manager & Key Relationships
General Manager, Operations Manager
Day & Work Patterns
Varied shifts including evening and weekends dependent on business needs.
Problem Solving, Leadership Skills, Proficient in Microsoft Programmes, Communication Skills.
Experience of a similar MGMT Position is desirable but not essential.
AREAS OF RESPONSIBILITY
Creating Rotas using the payroll system Bizzimply for departments and working to a budget
Running Shift – Open and Closes
Daily running of a shift. Creating shift plans on an open, making decisions of staffing levels based on the business needs and bookings. Running the shift ensuring all departments (Bar, Floor, Kitchen, Host) are engaged and smooth-running. Acting as the Manager on Duty you are responsible to woo guests and deal with any complaints following company protocol.
Restaurant managers are responsible for the incentivisation of staff, working closely with the Supervisors to establish business or training needs. Monitoring and championing company incentives.
Responsible for disposable orders and processing invoices. Keep all relevant items to company par level.
Owning relevant systems such as Bizzimply and Collins when on shift and ensuring audits are completed within time frames.
Basic admin duties including dealing with guest queries, complaints. Responding to emails and answering of telephones.